Being an IT Manager in the early 21st Century is a challenge because of the rapidly changing technology landscape.
Apart from EaaS (Everything as a Service) paradigm – which (in principle) obviates the need for large capital investments in software and hardware – there is a fundamental change in the way data is perceived by the organisation.
Most IT managers are under pressure from their customers who are keen to leverage cool new technologies that they read about in trade journals – marketing analytics, customer analytics etc.